Bath & Body Works Jefferson Mall

Bath & Body Works Jefferson Mall
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Shopping » Bed & Bath

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Reviews

 Mrs, 11-22-2017 01:08PM

By: Franckie Keeling

Other than Miss Jackie being absolutely wonderful and helping me find everything my poor pregnant brain needed. This was the most frustrating experience in a store I’ve had in my life. I was trying to use my VS credit card because that is allowed there, it prompted the cashier to call the VS customer service for the credit card. That had happened to me before and I explained to the woman that she would need to call for confirmation. She proceeds to tell me I have exceeded my limit which I’m not even half into my limit so I knew this was a mistake. Unfortunately the cashier was being lazy and not wanting take the steps she had to authorize the use of my card. I left the store completely frustrated and embarrassed and immediately called my VS customer service who assured me I was not over my limit and the associate just needed to get the confirmation number over the phone from VS customer care. Of course being completely embarrassed and horrified I did not go back. I normally spend a lot of money in this particular store being that my husband works right down the hall. I now refuse to shop there with them ever again and it’s very unfortunate.

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